About us

DRCM firmly believes that Quality Service, Safety and timely delivery not only satisfy the requirements of Customers and establish long term relationships, but also identifies DRCM as a company with a competitive edge in the Transport spectrum across India. The recognition thus earned, further influenced new scope and dimensions in the logistical segments in transport industry. Its all-round efficiencies and competencies in providing optimal solutions to the customers backed by strong systems, controls and procedures.

Customers

DRCM firmly believes in Quality Service, Safety, timely delivery and providing key customer management initiatives to satisfy Customers requirements.

Customer Service

We employ the right people and train them to deliver exceptional service. In fact, in a move unique to the industry, we employ a corporate training manager to ensure the best possible service. We use our statistical models to monitor traffic incidents, mechanical failures and customer service issues to verify that our Customers have a great experience.

Safety

Safety is always taken seriously. Thorough regular training programmers, we ensure product and manpower safety. In addition, we use rigorous screening techniques, including drug/alcohol screening, criminal background check, personality testing, and medical review. Safety is not limited to the highway; we also utilize extensive safety systems for our maintenance and office environments

Reliability

Our maintenance facility and procedures are state of the art and 99.5% of our trips are completed without any mechanical problems. This performance ranks us as the "best of the best" in India.

Integrity

We value honesty and integrity above all else and all of our employees adhere to the highest standards.

Teamwork

We view our customers as partners and focus on building long-term relationships. Whenever we are involved in planning the transportation services for the customer, we routinely suggest cost saving ideas that can be implemented without hurting customer service. Internally, we foster excellent working relationships between our different locations and departments through a variety of company events. Each year, we typically hold annual meets, driver’s meets, family events and other community service events.

Vision & Mission

Vision :

• To provide end-to-end solution to our customers.

• To be No.1 transporter in India.

• To be the leading Logistics provider by 2014.

Mission :

• To deliver cost effective and high quality service on time,every time.

• To be a market leader in ODC transportation and integrated logistics services.

• To build lasting customer relationships.